How long does it take from order to shipping?

We try to be as fast as we can. Our small team is working full-time on all open orders. Our lead times for new standard orders are currently:

Bolt-On Necks

• 3 - 6 months 

Guitars

• ca. 3-6 months

Special finishs (anodizing) can take longer. We need to wait until we get the parts back from our anodizing partner.

We try to be as transparent as possible with our process and keep you up to date!
We know it’s hard to wait, but please keep in mind - we are doing something special that not many people offer. Great things take time.

 

Will your Bolt-On Necks fit XYZ?

Our Bolt-On Necks will fit FMIC neck pockets.

 

Do you ship to XYZ?

Yes - we ship in every country of the world.

  

Do you offer custom Bolt-On Necks for my XYZ?

No. For a new Neck-Design we would need to invest a lot of Design-Work and this does not make sense. Believe us, you don't want to pay for that ;)

 

Do I have to modify my Guitar to fit the replacement neck?

in some cases you need to widen the bolt-holes a tiny bit, but usually not.

 

Do your Necks have a Trussrod?

No. There is no need for it.

 

Is there a warranty for my Item?

Sure, we offer a lifetime warranty 

 

Is there a way to cancel my order?

We would appreciate, if you don't. We are a small company and need to plan.

Also we order Materials and invest work on your order and it makes a big impact if you cancel without a good reason.

BUT: whenever you feel like you need to cancel, please contact us and we will find a solution.

 

Can I have a free Neck or Instrument? 

No.